Automove Lda. (hereinafter MOVE rent-a-car), headquartered in Caminho da Fé, Edifício Século XXI 13, Bloco A, 5L, 9000-159 Funchal, Portugal, as the data controller responsible for the processing of personal data, assumes the protection of the data and the rights of the data subjects.
Through this policy we intend to inform you about the cookies that the website uses, the collection and processing of personal data, the cases in which the provision of personal data is necessary, the period of retention in which we keep your personal data, the categories of personal data that we deal with, its purposes and legal basis, data transmissions and international transfers, the rights that data subjects have and how they can contact us.
Processing of personal data
The GDPR defines “personal data” as any information related to an identified or identifiable natural person. An identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, a contact, location data, electronic identifiers or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Data subjects are the persons to whom the personal data respects.
MOVE rent-a-car is committed to keep your data duly protected, implementing technical and organizational measures aimed at guaranteeing its security and preventing its dissemination, loss, and undue use, as well as against its treatment, unauthorized access or any other form of illicit treatment, such as the creation and execution of data protection policies and the adoption of computer security solutions and network systems.
However, users must adopt additional security measures, namely, ensure that they use properly configured electronic devices and browsers, with an active firewall, antivirus and/or other forms of security.
To access and use our website users will not have to provide their personal data. You will only have to provide us with personal data if you want to contact us or make a reservation using the form available on our website. The marked fields on the form are mandatory, so if you choose not to provide them, we may not be able to provide the requested services or information or clarifications.
In some cases, you can also provide us with your consent for the further processing of personal data (or some of that data, whenever applicable). In this case, we will inform the user specifically about the scope of the consent and the purposes pursued by the processing activities.
Period of retention
MOVE rent-a-car keeps your personal data in an identifiable format for the shortest period necessary to fulfill the purposes pursued through the processing of your personal data. After that period, we will stop processing your personal data, and we will delete it in periodic intervals, unless the continuity of processing and storage of such data is required by law or if you grant us your consent for this purpose.
Data categories, purposes and lawfulness of processing
1. In order to answer your communications
If you send us a communication, namely requesting information or clarifications, through the e-mail address available on our website or the telephone number that we provide, we will process your personal data in order to answer your request, with legal foundation in our legitimate interest in managing the established contract and corresponding to your request, as well as, when applicable, in pursuing pre-contractual steps at the request of the data subjects.
The data in question includes identification data (name and surname), contact data (e-mail address and, possibly, telephone contact), and other information necessary to complete the request and the content of the communication sent by the website’s user to MOVE rent- a-car.
If you provide us with your contact details and your consent for this purpose, MOVE rent-a-car may contact you for marketing purposes or commercial purposes related to its services. This consent may be expressed by filling in the telephone and electronic contact space on the website, in a specific form provided at our establishment or by expressly filling in the contract. You may object to this processing at any time.
We will keep this personal data during the processing of the request/communication and until the personal data is no longer necessary for the fulfillment of these purposes. If the request is made by a customer, we may retain personal data during the maintenance of the contractual relationship or for a longer period, up to 10 years, if necessary to comply with a legal obligation, namely, but not exclusively, of criminal, administrative offense and/or tax nature.
2. For the purposes of ensuring access to our services and website
In order to execute a contract and based on our legitimate interests, namely, to guarantee the proper functioning of the services and our website, to establish a connection with the user, to prevent misuse, to prevent damage through interference with information systems , present service contents, detect attacks on our website due to unusual activities, fault diagnosis, fraud prevention and detection, we may process access data, such as the date and time of the user's visit to our service, the page from the which system accessed our website, the pages visited during the session, session identification data (session ID), as well as the following information regarding the computer system accessing the service: internet protocol (IP) address, type browser and its version, device type, operating system and similar technical information. This data is pseudonymized. Thus, the data is processed in such a way that it cannot be attributed to a specific person without resorting to additional information.
Regarding customer management and providing our services, namely for booking purposes, the data included here may include identification data (name and surname, date of birth, country of origin, civil identification document or passport, driving’s license) and contact (e-mail and telephone contact). The customer can also choose to enter the flight number and the address where he will be accommodated, if applicable.
Due to the technical procedures for transmitting information over the Internet, the transmission of access data to external content service providers is inevitable. External content service providers are responsible for ensuring that the information technology systems they use comply with legal privacy requirements.
Transmission of personal data and international transfers
MOVE rent-a-car does not transmit your personal data to third parties, except if the transmission is necessary for us to provide the contracted services or for the fulfillment of legal obligations.
We may share website users’ personal data, namely with providers of IT, legal, administrative, website hosting, website content and information technology security services, as well as with public authorities in compliance of legal obligations.
This website may contain links to social networks such as Facebook, Instagram and WhatsApp, owned by third parties, which have a button through which messages can be sent to the corresponding social network for various purposes, such as evaluating, recommending or sharing content. The legal basis for the transmission of data in these cases is the legitimate interests of MOVE rent-a-car in advertising its services. The service providers concerned are responsible for ensuring that the personal data transmitted is processed in accordance with privacy requirements.
The data subject is expressly warned that when disclosing personal data in MOVE rent-a-car's public means, such as on its Facebook page and Instagram, this information may be seen and used by third parties.
In any case, the transmission of data to third countries will be carried out with respect for the rights, freedoms and fundamental interests of the data subjects, and based on one of the following reasons: if the transmission serves the purpose of executing the contract with the user, if we obtain the user's consent, if the transmission is required for the declaration, exercise or defense of a right, if any of the exceptions provided for in article 49 of the GDPR apply, if there is an adequacy decision by the Commission European Union or if adequate guarantees are ensured, in compliance with legal provisions.
MOVE rent-a-car alerts its customers and the general public to this fact and to the need, before using such websites, to carefully read the rules regarding the processing of personal data defined by these third parties.
MOVE rent-a-car advises:
MOVE rent-a-car is not responsible for personal data or other unsolicited information that is sent to it in any accessible public area that it administers or manages. Normally, we will delete them, insofar as they are not adequate, relevant and limited to the purposes pursued.
Data Subject’s Rights
Cookies are small text files sent to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies work as a website's memory, allowing it to remember your computer every time you visit the website again. Cookies can also remember your preferences and improve your user experience.
The cookies used by the website are permanent cookies, not temporary or session cookies. Permanent cookies are stored as a file on your device for some time.
The cookies used by the website are secure through an encrypted connection and retained in a protected file that at all times indicates whether information is being stored on your device.
Most Internet browsers accept cookies. However, you can always change the settings in the Internet browser so that it refuses new cookies, disables existing cookies or simply lets you know when new cookies are sent to your device.
If you want to ask us any other questions about this Cookies Policy, you can contact us using the contacts below.
How can you contact us?
You may ask us for the information you deem necessary regarding the processing of your data, through the following contacts:
Telephone contact: +351 968 443 089
Letter: Caminho da Fé, Edifício Século XXI 13, Bloco A, 5L, 9000-159 Funchal, Portugal.
You can also contact our data protection officer:
HEDA – ENCARREGADOS DE PROTEÇÃO DE DADOS
Letter: Rua de João Ramalho, n. º 141, 4200-342 Porto
The exercise of the rights of the data subject is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged, taking into account the costs incurred.
If the holder of the personal data exercises any of the rights, MOVE rent-a-car proceeds with the respective analysis and responds, predictably, within 1 (one) month.
The information is provided in writing, and may also be provided orally, if the holder requests so. MOVE rent-a-car verifies the identity of the data subjects before responding to their requests.
This Privacy and Cookies Policy may be subject to periodic updates, so MOVE rent-a-car advises you to consult it regularly.